DH went to the ticket office at the Cobblers ground to collect his, and Son's, Season Tickets for next season. He could have his BUT because he had not brought Son's birth certificate the Lady behind the glass could not give him Son's...
Son, who's 10, was stood next to him, DH had Son's current ticket and the Lady was able to look on the computer details to see that Son's date of birth was correct. They had issued him last years Seasons ticket with the birth certificate and no details had changed over the year other than he is a year older(!) and Son was within the age bracket - 10years to 17 years BUT no ticket could be issued with out the birth certificate - ARRGH!!!!!!!
SO DH now has to email(!) birth certificate to the office and they will post it to us free of charge!
Son has had a season ticket for the last four years and been the mascot twice, appearing in the programme, and he receives a birthday card from the mascot each year so go figure that one out...
1 comment:
Sigh. Now, was it the lovely lady at the ticket window being a slave to the rules (some people do, it seems, LOVE being slaves to rules -- or rather, insuring others are enslaved by the rules) or was it some superior somewhere who would check ticket lady's work and see that she hadn't adequately collected the birth certificate who would then make said lady's life miserable for not doing her job? Hard to say, but just so utterly ridiculous when humans can't just be human (humane!) to each other. Sheesh. It's little things like this that can make life so unnecessarily complicated and unpleasant, but it sounds like you're all coping!
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